"Blue/Black screen / BSOD / PC Crash"
The main factor is a failure during driver initialization. In most cases, this is caused by a conflict with security software or active security features.
Scan your computer using the utility at https://antivirus-removal-tool.com/ and remove your antivirus software: "Kaspersky," "Avast," "Avira," "360 Total Security," etc. You must completely uninstall the antivirus if you are experiencing this issue.
Completely disable / uninstall any Mouse / Keyboard related gaming software. "Razer Cortex, Razer Synapse, Coraseir RGB control, Amroury Crate". There have been cases where this helped in solving the problem.
Use the keyboard shortcut Win + R and type "msconfig".
Go to the "Services" tab, check the "Hide all Microsoft services" box, and click "Disable all". Restart your system after disabling all services.
If the problem persists after disabling all services, please contact our support team.
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