The loader does not run on startup
The loader does not respond on opening / The loader disappears after 3-4 seconds from Task Manager
First of all, you need to determine what causing the problem:
The build.exe process disappears from the Task Manager after 3–4 seconds
The build.exe process gets “stuck” in the Task Manager; the loader doesn’t open, and the process itself freezes for several minutes
If the process disappears, you need to install the latest version of DirectX
Restart your PC and try again
If the process gets “stuck” in Task Manager, you need to wait for 5–10 minutes until all files have fully loaded. Most often, this happens because the loading from the server is slowed down
To speed up the loading process, you can use a VPN or follow the video instructions on how to change the server
Sometimes starting the --diagnostic mode also takes time. Do not close the loader or restart it—each restart interrupts the loading process and starts it over!
If all of the above steps did not help, try downloading the loader with the update already installed. - Download link for the GTA V loader - Download link for the loader for Genshin / ZZZ / Wuthering / Honkai / Snowbreak / Tarisland
If the issue still persists after all these steps, please contact support.
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